Product view
Network intelligence
A single, trusted view of asset extent, condition, performance and risk.
See how it works
Purpose-Built for UK Water Utilities
Turn sewer inspection data into defensible AMP8 investment decisions.
From CCTV survey to costed rehabilitation programme - one connected evidence base for your network.
No sales pressure · No preparation required · Bring your own questions
Aligned with
AMP8
MSCC5
NRSWA
Multi-Tenant
One connected evidence chain
From inspection evidence to funded action
SewerOne connects the operational steps that are usually split across spreadsheets, specialist tools and disconnected reports.
1
Inspect
Capture CCTV and maintenance evidence
2
Grade
Apply consistent condition grading
3
Prioritise
Rank interventions by risk
4
Cost
Build auditable programme scenarios
5
Deliver
Turn decisions into tracked work
Product view
Product view
Risk-based investment
Direct spend towards the interventions that reduce risk and improve service outcomes.
See how it works
Product view
Programme delivery
Plan, assign and monitor delivery with clear evidence and accountability.
See how it worksPlatform tour
See the connected platform, not a list of features
Explore the five views that carry your data from asset record to board-ready decision.
A connected asset register you can trust
Bring every asset, location and attribute into one spatially enabled source of truth.
- Spatially enabled asset data
- Configurable attributes and hierarchy
- Complete change history and audit trail
Condition intelligence from every survey
Import CCTV evidence, observations, grades and video without rebuilding the record by hand.
- Industry-standard XML imports
- MSCC5 defect coding
- Automatic condition grading
Transparent risk models built around your network
Combine likelihood and consequence factors into explainable priorities your teams can defend.
- Configurable weighted factors
- Automatic recalculation
- Drill-down factor explanations
Move from condition evidence to costed action
Turn risk and condition into prioritised, costed recommendations and executable work programmes.
- Configurable decision trees
- Costed intervention options
- One-click work programme generation
Board-ready intelligence without spreadsheet rebuilding
Use live KPIs, trends and drill-downs for operational reviews, investment cases and regulatory reporting.
- Executive and operational views
- Client and programme filtering
- CSV and PDF outputs
Detailed platform guide
Go deeper where it matters to you
Open a module to review its workflow, capabilities and business value without navigating a 16,000-pixel brochure.
SewerOne's asset register is the foundation of everything. Every pipe, manhole, pumping station, and customer connection is recorded with its location, dimensions, material, condition status, and custom attributes specific to your organisation. Assets are organised into a configurable geographical hierarchy - regions, districts, drainage areas - however your business is structured.
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Flexible asset categories - Define the categories your organisation works with - pipes, manholes, ancillary equipment, connections, or any combination - each with distinct attributes and behaviours
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Unlimited configurable asset types - Create the exact asset types your network needs, each with custom fields tailored to what you want to track
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Location hierarchy - Organise assets by region, district, zone, sector, catchment, or drainage area - you choose which levels matter
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Full coordinate tracking - OS National Grid and WGS84 coordinates for start and end points of every asset
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Asset lifecycle states - Active, inactive, decommissioned, pending adoption - track the full journey of every asset
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Ownership classification - Public, private, adopted, Section 104, Section 106 - essential for regulatory reporting
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Parent-child relationships - Group service pipes under connections, chambers under manholes - maintain your network's logical structure
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Export & filtering - Advanced filters across every field, with CSV export for external analysis and stakeholder reporting
Business Benefit
Stop managing your network in spreadsheets. SewerOne gives you a single source of truth for every asset - accessible to every team member with the right permissions, always up to date, and ready for regulatory reporting.
Already have asset data in another system or spreadsheets? SewerOne handles bulk data import through intuitive step-by-step wizards. Upload your CSV files, map columns (the system auto-detects common header formats), validate everything before committing, and import thousands of records in minutes.
1
Upload
Upload your CSV file and select encoding
2
Map Columns
Auto-mapping with manual override for every field
3
Validate
Dry-run finds every error before any data is created
4
Import
Records created safely - small imports instant, large imports queued
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Asset register import - All core asset fields plus unlimited custom attributes per asset type
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PWL job import - Bulk import Project Work List jobs with automatic asset matching
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CCTV survey import - Industry-standard XML files with observations, grades, and video files
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Asset type & attribute import - Configure your entire asset schema via CSV
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Location hierarchy import - Build your entire regional structure from a spreadsheet
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Migration support - Tools and scripts available to extract data from your existing systems into SewerOne-ready format
Business Benefit
No data left behind. Whether you're migrating from an existing system or consolidating spreadsheets, SewerOne's import wizards validate every row before committing - so you can be confident your data is complete and accurate from day one.
CCTV surveys are the eyes of your sewer network. SewerOne imports survey data directly from industry-standard XML files - complete with defect observations, MSCC5 condition grades, and linked video footage. Every survey is automatically matched to the planned job it fulfils, closing the loop between what was planned and what was found.
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Industry-standard XML import - Direct import from CCTV survey equipment software, handling hundreds of surveys per batch
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MSCC5 defect coding - Full observation code library with structural and service defect categories, severities, and descriptions
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Automatic condition grading - Structural and service grades calculated on a 1-5 scale from survey observations
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Video file management - Automatic detection from server directories, transcoding to MP4, and playback from any browser
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Automatic job matching - Surveys linked to planned jobs by node references, job numbers, or pipeline length
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Batch & contractor tracking - Every import tied to a batch and contractor for accountability and quality tracking
Business Benefit
Your contractors deliver survey data - SewerOne turns it into condition intelligence. No manual data entry, no spreadsheets, no disconnected video files. Import, grade, and analyse in one seamless workflow. When a survey is imported, risk scores and rehabilitation recommendations update automatically.
Not every asset gets a CCTV camera. Manholes, CSO chambers, outfalls, and other surface-accessible assets need regular physical inspections. SewerOne provides a fully configurable checklist system with automated grading across the dimensions you define - such as Health & Safety, Condition, and Serviceability.
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Configurable checklists - Define inspection items per asset type, each with scored response options
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Configurable grading categories - Define your own grade dimensions (e.g., Health & Safety, Condition, Serviceability), each calculated automatically using peak, mean, or total scoring
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Remedial work tracking - Issues flagged during inspection automatically create tracked remedial actions with priority, scheduling, and completion monitoring
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Inspection scheduling - Set frequency per asset or asset type; next-due dates update automatically when inspections complete
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Permit management - Capture NRSWA street works permit details including grid references, traffic management, and reinstatement type
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Photo attachments - Attach photos and documents to any inspection for visual evidence and record-keeping
Business Benefit
Never miss an overdue inspection again. SewerOne tracks what's been inspected, what's due, what's overdue, and what needs remedial attention. Your compliance team gets real-time visibility, and your operations team knows exactly what to prioritise next.
SewerOne calculates risk for every asset in your network using models that you define and control. The system evaluates both the Likelihood of Failure (how likely is this asset to fail?) and the Consequence of Failure (how serious would it be?), combining them into a combined risk score displayed on an interactive risk matrix with drill-down capability.
CoF 5
5
10
15
20
25
CoF 4
4
8
12
16
20
CoF 3
3
6
9
12
15
CoF 2
2
4
6
8
10
CoF 1
1
2
3
4
5
LoF 1
LoF 2
LoF 3
LoF 4
LoF 5
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Configurable risk factors - Choose the factors that matter to your organisation (e.g., condition grade, asset age, material, diameter, sewer use) - each with adjustable weights that must total 100%
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Automatic recalculation - Risk scores update instantly when new survey data arrives, inspections complete, or asset attributes change
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Configurable risk bands - Define your own risk bands, thresholds, and colours - the platform applies them consistently across every page and report
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Factor breakdown - Drill into any asset's risk score to see exactly which factors contributed and how
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Missing data handling - When a factor has no data (e.g., no age recorded), remaining factors are automatically re-weighted - no false scores
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Batch recalculation - Recalculate all assets in one click when you adjust your risk model configuration
Business Benefit
Stop guessing where to invest. SewerOne's risk model gives you an evidence-based view of your entire network, so capital planning is driven by data, not assumptions. Adjust the model to match your organisation's risk appetite, and watch the matrix update in real time.
SewerOne connects the entire pipeline from inspection to work order. Configurable decision trees evaluate each asset's condition grade and risk score to recommend the right rehabilitation action - patch repair, structural lining, full replacement - with estimated costs. Accept recommendations and generate Project Work List jobs in one click.
1
Inspect
CCTV survey or maintenance inspection
2
Grade
Condition grade auto-calculated
3
Score Risk
LoF × CoF = risk score
4
Recommend
Decision tree suggests action & cost
5
Execute
Generate work orders
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Configurable decision trees - Define rules using condition grade, risk band, material, diameter, defect type, asset age, and category
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Costed rehabilitation actions - Define your own actions (e.g., patch repair, lining, replacement, monitoring), each with per-metre and per-unit costs for accurate budgeting
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Priority classification - Configurable priority levels (e.g., Immediate, Within 1 Year, Monitor) - clear language your teams already understand
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Recommendation lifecycle - Accept, defer (with review date), reject, or supersede - full audit trail of every investment decision
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One-click work order generation - Select accepted recommendations, create a PWL batch, and assign to a contractor in one flow
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Cost summary dashboard - Total pending cost, immediate actions count, and within-1-year count visible at a glance
Business Benefit
Investment decisions backed by evidence, not opinion. SewerOne's decision trees make rehabilitation recommendations transparent, consistent, and auditable - so you can defend every pound spent to regulators, board members, and stakeholders. Change the rules, and every recommendation updates instantly.
The Project Work List (PWL) module manages the full lifecycle of sewer inspection and maintenance jobs. Jobs are grouped into batches, assigned to contractors, tracked through execution, and closed out with actual meterage and completion records. Every CCTV survey that comes back automatically updates the corresponding job.
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Batch management - Group jobs by programme, contractor, quarter, and year for structured work delivery
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Job lifecycle tracking - To Be Planned → Scheduled → Site Complete → Closed, with access issue handling
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Contractor assignment - Assign batches to contractors and track delivery metrics, completion rates, and quality
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Client association - Link batches to the commissioning client for accurate billing and reporting
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Meterage tracking - Expected vs. actual meterage per job and per batch, essential for contract management
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Bulk import - Import thousands of jobs from CSV with automatic asset matching and status assignment
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Survey auto-linking - When CCTV surveys are imported, they automatically match to jobs by node reference or job number
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Activity timeline - Full history of status changes, notes, and events per job for accountability
Business Benefit
Know exactly where every job stands. SewerOne connects Project Work List jobs to survey results, so when a contractor delivers footage, the job updates automatically. No manual status chasing, no spreadsheet reconciliation - just clean, connected operational data.
Sewer work is delivered by people - and regulators increasingly ask who was on site and whether they were qualified. SewerOne tracks your field workforce end-to-end: individual operatives, crew composition, and the industry qualifications that matter (EUSR Blue Card, SHEA, MSCC5, NRSWA Street Works, Confined Space, CSCS). Every MI inspection, CCTV survey, and PWL job links back to the crew that carried it out.
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Operative register - Full records per field worker with role (supervisor, operator, operative, trainee), status, contact details, and employee reference
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Crew composition - Build named crews (Survey Team North, Maintenance Crew South, Emergency Response, etc.) with a leader and assigned members, tracked with history
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Crew assignment across work types - Attach a crew to any Maintenance Inspection, CCTV survey, or PWL job - then slice your reports by crew
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Qualification tracking (opt-in competency module) - Record EUSR National Water Hygiene, SHEA, NRSWA Street Works, MSCC5 CCTV Inspection, Confined Space Entry, and CSCS certifications per operative, with card number, issue date, and expiry
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Expiry awareness - Qualifications flagged as valid, expiring soon, or expired - see at a glance which operatives are about to fall out of compliance
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UK water industry standards - Default qualification library mirrors the competencies UK water utilities actually require; tenant-customisable if your scheme differs
Business Benefit
Prove compliance to regulators, clients, and internal stakeholders. SewerOne turns "who was on site and were they qualified?" from a paperwork scramble into a one-click answer - with a full audit trail behind it.
Business Intelligence
Reports That Tell You What Matters
Every report features KPI cards, interactive charts, distribution breakdowns, and data tables with advanced filtering. Export any report to CSV for further analysis. All reports are scoped to your organisation's data with client-level filtering.
Scroll to explore →
Live view
Executive KPIs Dashboard
The one page you take into the boardroom. Network Health RAG badge, 12 live KPIs across asset portfolio, operational performance, and crew & access - each with a period-over-period delta. 12-month sparkline trends and a Top 5 Risk Hotspots panel tell directors exactly where to act next.
Network Health Score
Period Deltas
12-Month Trends
Top 5 Hotspots
Live view
Crew Operations Dashboard
Field workforce performance in one tab. Per-crew productivity (MI + CCTV + PWL combined), cross-domain abort rate, today's live status with optional auto-refresh, and a 12-month completion trend versus team average - so team leads know who's ahead and where to rebalance.
Per-Crew Productivity
Live Status Today
Abort Rate
12-Month Trend
Live view
Access Issues Report
Why your crews can't complete work - and what to do about it. A single cross-domain view of aborted MI inspections, CCTV surveys, and PWL jobs, grouped by reason, location, work type, and crew. Resolution tracking with average days-to-resolve turns lost site visits into actionable intelligence.
Abort Rate
Top Reasons
By Location
Avg Resolution
Live view
Network Health
The big picture of your sewer network's condition. See survey coverage, average structural grade, risk distribution, and the worst-scoring assets in your network - all in one view.
Survey Coverage %
Avg. Grade
Risk Distribution
Grade Trend
Live view
Survey Productivity
Track your inspection programme's throughput. Total surveys, surveyed length, monthly trends, and import success rates - so you know if your contractors are delivering on target.
Total Surveys
Surveyed Length
Monthly Trend
Import Success Rate
Live view
Defect Analysis
Understand the defect patterns across your network. Which defect codes appear most? How do defects vary by material? What's the severity trend? Your most analytically valuable report.
Defects per km
Top Defect Codes
Material Breakdown
Severity Trend
Live view
PWL Operations
Operational performance at a glance. Job status distribution, meterage targets vs. actuals, batch progress, and contractor workload - everything you need for programme management.
Completion Rate
Meterage vs. Target
Batch Progress
Contractor Workload
Live view
Contractor Performance
Hold contractors accountable with data. Compare completion rates, meterage delivery, rejection rates, and access issues across all contractors - with monthly trend breakdowns.
Completion Rate
Rejection Rate
Access Issues
Monthly Trends
Live view
MI Compliance
Stay on top of your inspection schedule compliance. Track completed inspections, overdue schedules, open remedials, and average condition grades across your non-pipe assets.
Compliance Rate
Overdue Inspections
Open Remedials
Grade Distribution
Ready to see SewerOne with your data?
We will map the platform to your AMP8 deliverables and day-to-day workflows.
Enterprise foundations
Security, audit and organisational control
Access, accountability and data isolation are designed into every layer of the platform.
Role-Based Access Control
Granular permissions per feature - control who can view, create, edit, or delete across every module. Role hierarchy prevents privilege escalation.
Complete Audit Trail
Every user action is logged with before/after values, timestamps, and attribution. Investigate any change in seconds.
Strong Password Policy
Enforced complexity requirements (uppercase, lowercase, numbers, special characters) across all account operations.
User Management
Delegated user administration within role hierarchy. Managers can only manage users below their level.
Recycle Bin & Recovery
Full snapshots captured before deletion, with validation checks on restoration. Protect against accidental data loss.
Rate Limiting
Throttling on all admin operations prevents brute force attacks and resource exhaustion.
PDF Reports
Professional, branded reports for surveys, inspections, and analytics. Share with stakeholders who don't have system access.
Incident Response Ready
Documented procedures for detecting, containing, and recovering from security incidents.
Multi-tenant architecture
Built for multiple organisations
Each utility receives an independently configured workspace with dedicated access and isolated operational data.
Dedicated Subdomains
Each organisation accesses the platform through its own URL. No shared screens, no confusion - your team sees only your data.
Complete Data Isolation
Data isolation is enforced at the database level, not just the application. It is not possible for one organisation's data to appear in another's view.
Independent Configuration
Each organisation configures its own asset types, location hierarchy, risk models, decision trees, inspection checklists, and risk bands - completely independent.
Instant Onboarding
New organisations are provisioned in minutes with all default configurations, asset types, and permissions ready to go. Import data and start working immediately.
Feature Control
Choose which modules each organisation can access. Offer different service tiers or hide features that aren't relevant to a specific client.
Client Registry
Track commissioning clients and contractors. Filter all reports and operational data by client for accurate billing and performance monitoring.
Industry Alignment
Built on UK Water Industry Standards
SewerOne isn't a generic asset management tool adapted for water. It's purpose-built for the UK water and sewerage industry, with the standards and classifications your teams already work with.
MSCC5 Defect Coding
WRc Standard Codes
NRSWA Permits
XML Survey Import
OS National Grid
Section 104/106
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MSCC5 defect classification - The industry standard for sewer condition classification, built into every survey import and defect analysis
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WRc reference codes - Standard asset type codes from the Water Research Centre, shared across all organisations
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NRSWA-aligned permits - Street works permit capture with grid references, traffic management, and reinstatement classification
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Sewer use classification - Foul, surface water, combined, and trade effluent - the standard categories used across the industry
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Ownership categories - Public, private, adopted, Section 104, Section 106 - supporting adoption and regulatory reporting
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OS National Grid & WGS84 - Dual coordinate systems for compatibility with mapping platforms and spatial tools
Start the conversation
See how SewerOne fits your network
Tell us what you manage today and where the evidence chain breaks down. We will tailor the walkthrough around your priorities.
- 20-minute focused walkthrough
- No preparation or sample data required
- Mapped to your operational and AMP8 priorities